3 Plan Health Essentials: Forfeitures, Missing Participants, and Force-Outs

Retirement Partners of Hawai'i
6 days ago
3 min read

A strategic look at your 401(k) plan’s health

Ever looked at your company’s 401(k) plan and spotted the name of an old colleague?

It takes you down memory lane—you pause and think, “I wonder how they’re doing?”

That familiar name may trigger a harmless moment of nostalgia. But it could be a signal for something bigger. It might point to a missing participant, an untouched forfeiture, or an opportunity to clean up your plan and uncover hidden value.

As a business leader, you know that small details matter. They can directly impact operational costs, reduce audit exposure, and strengthen overall plan health. Three key areas—forfeitures, missing participants, and force-outs—are often missed but can make a big difference.

1. Forfeitures: unlocking hidden plan assets

When an employee leaves before becoming fully vested in their retirement account, the unvested employer contributions don’t vanish. They’re moved into a forfeiture account. These funds can be a valuable resource if used properly and in accordance with the plan document.

Forfeiture funds can be used to:

Pay allowable plan administrative expenses
Offset future employer contributions
Be reallocated as additional employer contributions to active participants

Many plans unknowingly let these dollars sit idle, or worse, don’t use them within the required timeframe (generally by the end of the current plan year or the following year). This not only risks non-compliance but also leaves budget-saving opportunities on the table.

Tip: Review your plan document and forfeiture balances with your service provider. If there’s money sitting in the account, put it to work—it's already yours.

2. Missing participants: a silent threat to plan integrity

Missing participants are former employees who still have money in the plan, but their contact information is outdated or unknown. Even though they’re no longer active, they still count toward total plan participants, which can have consequences.

Here’s why it matters:

Plans with 100+ account balances require an annual audit
You may continue sending costly required notices
You expose the plan to fiduciary and regulatory risk

The Department of Labor (DOL) has published guidance on how to find these individuals, including:

Conducting address searches
Sending certified mail
Contacting emergency or plan-designated contacts
Keeping documentation of all efforts

Tip: Build a process for updating participant information regularly. Clean participant data can help you avoid unnecessary audits and strengthen fiduciary governance.

3. Force-outs: a smart way to streamline

Force-outs, also called involuntary cash-outs, allow plan sponsors to remove small account balances for terminated employees. Under $1,000? The participant can typically be cashed out. Between $1,000–$7,000? Consider setting up a Safe Harbor IRA provision through your recordkeeper.

This approach helps:

Reduce total participant count
Lower administrative burden
Limit fiduciary risk tied to abandoned accounts

It demonstrates that you’re actively managing your plan, which can be helpful in the event of a DOL or IRS inquiry.

Tip: Work with your TPA or recordkeeper to review and implement force-out procedures. Even one or two distributions per year can make a big difference over time.

Keeping your plan clean pays off

When it comes to managing your company’s retirement plan, a little housekeeping goes a long way. Monitoring forfeitures, missing participants, and small-balance force-outs isn’t just busywork, it’s smart plan stewardship.

These simple actions can:

Free up unused funds
Reduce audit risk and costs
Improve data integrity
Reinforce your fiduciary duty

If it’s been a while since you’ve cleaned up your plan records, now’s a great time to take a closer look. That old coworker’s name on your report? It might just be the start of some extra savings and better plan health.

________________________________________

About Your Local Hawaii Retirement Advisors

Retirement Partners of Hawaii are committed to helping you write your retirement story. We are passionate about providing solutions that:

Help employers improve their retirement plan success.
Empower employees on their path toward retirement.
Help Hawaiians write their own retirement stories.

We take great pride in our role as your Plan Advisors; we are dedicated to you, your plan, and your employees.

Retirement Partners of Hawai`i

1003 Bishop Street

Pauahi Tower, Suite 880

Honolulu, Hawai`i 96813

Phone: (808) 681-7799

info@retirementpartnersofhawaii.com

www.RetirementPartnersofHawaii.com

Securities and advisory services offered through LPL Financial, a registered investment advisor, member FINRA/SIPC.

This information is provided as a general guide to educate plan sponsors. It is not intended as authoritative guidance or tax/legal advice. Each plan has unique requirements, and you should consult your attorney or tax advisor for guidance on your specific situation.